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UCLH: Programme & Project Management

Capita Symonds has supported the University College London Hospital (UCLH) for over six years. In addition to supporting the delivery of high profiles schemes, Inventures has written a number of business cases and feasibility studies and has provided an Interim Development Director to The National Hospital for Neurosurgery and Neurology (NHNN).

The Challenge

Working with such a very large and complex Foundation Trust which has been through a number of organisational restructuring processes.

The Solution

Capita Symonds supports UCLH through in-depth knowledge of the Trust and the way it operates. Samples of projects where we have provided programme and project support are:

MRI Project Support BrainLAB - Capita Symonds was called into this project after phase 1; we set up the governance and structures ensuring phase 2 was delivered in time and on budget. We project managed installation of “BrainLAB” a highly technical surgical computer. The department was opened by HRH Princess Royal, September 2009

33 Queen Square - we project managed the redevelopment of a clinical neuroscience centre for the National Hospital of Neurology and Neurosurgery. The design was accredited with a nomination for Best Hospital Design by Building Better Healthcare Awards.

Reviews of Phase 1 & 2 of the PFI Project - our senior team reviewed Phase 2 of the PFI ensuring benefits established at FBC stage were current and if not what changes could be incorporated prior to occupation. Inventures quickly identified space that could be used more efficiently and opportunities for additional revenue generation. The plans were accepted and implemented by the Trust and Inventures remained as Project Directors until completion of the scheme

MRC for Neuromuscular Diseases – producing a Business Case for this key project on the UCLH campus. On its approval, Capita Symonds was appointed to project manage the works. Inventures delivered the project on time and under budget.

Equipping Support - throughout a number of schemes, Inventures has provided expertise in specifying and procurement of the high tech group 2 and 3 equipment. In all aspects, we ensure the users are provided with technically appropriate kit whilst the Trust receives best value for money.

Neuro Critcal Care Unit - Capita Symonds project managed a high profile scheme in the heart of the hospital. It was key that down time (beds) was minimal and that the department and supporting theatres remained operational. We developed a revised programme that allowed all beds to remain open and allow the works to be undertaken safely. The project consisted of six separate phases of works, all of which required critically ill patients being moved from the old to the new facility.

The Benefits

Over the last six years we have embedded best practice in terms of programme and project management. We bring lessons learned from similar projects and promote best practice by sharing this knowledge and understanding not just within the Capital Investment Directorate but with clinicians, divisional directors and other managers, and staff.

Due to the success of the projects delivered, Capita Symonds was commissioned to write the programme and project management procedures manual (Capital Guide) on behalf of UCLH. We also supplied UCLH with a Strategic Programme Director to establish the organisational and governance design for the Trust’s Capital Programme and Capital Redevelopment at the NHNN.

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